Melbourne Furniture Warehouse Outlet

Yes! All our products are brand new and come boxed, unless clearly stated otherwise.

We also offer discounted ex-display and slightly damaged stock from time to time. These items are sold “as is” and are always
clearly identified.

All new products come with a warranty, which can be found on the individual product pages or in our Warranty Policy. In addition, all purchases are covered by consumer guarantees under Australian Consumer Law.

Absolutely! We offer delivery within the Melbourne metro area.

Delivery fees depend on your location and the size of your order.

Please note that, under normal circumstances, delivery is to ground floor only. Special arrangements can be made upon request, which may affect the overall delivery cost.

For an accurate quote tailored to your needs, feel free to get in touch with our friendly team.

Of course!  We do
offer assembly services.

Assembly fees vary depending on the complexity of the
product and the time required.

For an accurate quote, please contact our friendly team.

We take great care in packaging our products, but if your
delivery arrives damaged, please notify us within 48 hours. We’ll assess and
resolve the matter as quickly as possible under our warranty and returns policy.

Definitely! You're welcome to visit our showroom to view products before purchasing. Please note that not all online stock is on display in every store, so feel free to contact us to confirm availability before visiting.

We have 3 showrooms and 1 main warehouse:

• Springvale Showroom – 45 Osborne Ave, Springvale VIC 3171
• Derrimut Showroom – Unit 3, 61 Castro Way, Derrimut VIC 3026
• Somerton Showroom – 9 Burnett St, Somerton VIC 3851
• Preston Warehouse – Unit 3, 73 Gower St, Preston VIC 3072

For more details, feel free to explore our location page or reach out to our friendly team.

Our products are crafted from a range of high-quality materials depending on the item, including timber, fabric, MDF, marble, glass, and more.

We offer a range of convenient payment options, including:

• Cash
• EFTPOS
• Afterpay
  

Yes, we offer flexible payment options:

• Third–party financing partners such as PayPal, Afterpay and ZipPay.
• Layby–Pay in instalments before delivery or pickup, and we’ll reserve your item until it is fully paid in full.

Each product listing includes detailed dimensions to help you plan.

We recommend measuring your space carefully—including doorways, hallways, and stairwells—before placing an order to ensure your item can be delivered and positioned with ease.

If you’re unsure, our friendly team is always happy to help interpret sizing details or provide guidance.

Yes, we do.

Please speak with our team for specific details regarding returns and refunds, or refer to our Returns Policy online.

We’re always happy to assist and ensure you understand your options.

Orders can be placed over the phone or online via our
website. We're happy to guide you through the process and answer any questions
along the way.

Yes, you can collect your order from any available showroom or warehouse once your payment has cleared.

We recommend getting in touch with our team beforehand to confirm stock availability prior to pickup.

Absolutely! Join our mailing list to stay up to date with new arrivals, exclusive offers, and clearance deals.

You can sign up on our website or in-store today.

We’re here to help! Feel free to reach out to our friendly team for personalised assistance.